Knowledge Base

Expert guides and resources to help you understand vehicle valuation, insurance claims, and your rights

Showing 10 of 59 articles

Owner Guides
9 min read

What Is Actual Cash Value and How Is It Calculated?

Understand what actual cash value (ACV) means, how insurers calculate it using comparable vehicles and condition adjustments, and where to challenge the number.

total lossinsurance claimowner guidetotal loss processACVactual cash valuevehicle valuation
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Owner Guides
9 min read

What to Do in the First 24 Hours After a Total Loss Notice

A step-by-step action plan for the first 24 hours after a total loss notice — what to do, what to say to the adjuster, and what not to sign.

total lossinsurance claimowner guidetotal loss processtotal loss noticenext steps
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Owner Guides
10 min read

How to Challenge a Low Total Loss Settlement

How to dispute a low total loss settlement — pull your own comps, identify errors in the insurer's valuation, and write a dispute letter that gets results.

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Owner Guides
15 min read

The Vehicle Owner's Guide to Total Loss

Everything a vehicle owner needs to know after a total loss — how insurers calculate value, how to challenge a low settlement, and get what your car is worth.

total lossinsurance claimowner guidetotal loss process
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Owner Guides
9 min read

How Insurance Decides Your Car Is a Total Loss

Learn how insurers calculate the total loss threshold, what triggers an automatic total loss, and what your options are if you disagree with the decision.

total lossinsurance claimowner guidetotal loss processtotal loss thresholdtotal loss determination
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Owner Guides
10 min read

Total Loss Laws by State: What Every Insurer Must Do

Understand what state law requires of your insurer after a total loss — timelines, disclosure rights, settlement rules, and what to do if they break them.

total lossinsurance claimowner guidetotal loss processstate lawconsumer rightssettlement timeline
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Owner Guides
9 min read

The Appraisal Clause: Force a Fair Total Loss Settlement

Learn how to invoke the appraisal clause in your auto policy to force an independent total loss valuation when you and your insurer can't agree on value.

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Owner Guides
9 min read

What Happens to Your Car and Title After a Total Loss

What happens to your vehicle, title, and salvage value after a total loss — how to keep your totaled car, what a salvage title means, and what to watch out for.

total lossinsurance claimowner guidetotal loss processsalvage titlevehicle titlekeep totaled car
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Owner Guides
9 min read

Total Loss or Repair? How to Decide What's Right for You

Should you accept a total loss payout or keep your totaled car? A 5-question framework with the hidden costs most owners miss before deciding.

total lossinsurance claimowner guidetotal loss processrepair vs total losstotal loss decision
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Owner Guides
9 min read

Total Loss vs. Repairable Damage: How Insurers Decide

How insurers draw the line between repairable damage and a total loss — the threshold formula, why estimates grow, and what triggers an automatic write-off.

total lossinsurance claimowner guidetotal loss processtotal loss thresholdrepairable damage
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